FAQ's

   

DELIVERY FAQS

 

Our aim is to make the delivery process a smooth and pleasant experience for you. Your orders will be delivered based on your selected slot. We deliver all 365 days in a year as we put customer satisfaction over anything else. We have tried to answer some of the commonly asked questions. If you have more doubts, please reach feel free to call 09894088852 or write to us at atgtcare@gmail.com

What is a delivery slot?

To receive a delivery from us you don’t have to be hanging in dark. Just select your convenient day and we will deliver your products on the day of your choice.

How can I select my convenient delivery slot?

You can select any delivery slot based on your preference at the time of order.

How do I check the delivery status?

You can check the status in your account dashboard. If you require any further information you can call 09894088852 or send a mail to atgtcare@gmail.com  to check the order status. We will be glad to help you.

Which are the delivery areas in Coimbatore?

We deliver in almost every area across Coimbatore. Kindly check locations we ship to for more details.

What is the delivery charge?

We offer free home delivery on all.

How my ordered items will be delivered to me?

Our delivery executives will deliver your order on your door step.

 

Safe And Easy Shopping

 

At Atgtdeals.com we have taken utmost care to make your online shopping all the more simple and safe. With our simplified site structure, users can buy their favourite product with minimum clicks. Apart from a wide, range of products to choose from, visitors can also have a best quality product they wish to purchase. This provides for a shopping experience that’s almost as good as shopping in our store.

Cancellations & Returns

 

Atgtdeals.com believes in helping its customers, and therefore we have a flexible cancellation policy. Please proceed to below for the policy.

1.       Cancellations will be considered only if the request is made within the same day of placing an order.

 

2.       The cancel request will not be accepted if the orders have been communicated to the Processing/Delivery and they have initiated the process of shipping.


3.       No cancellations will be entertained for those products that are in offers, or grouped with other products on a discounted price or products that are purchased a week before / during special occasions.

    These are the limited occasion offers and therefore cancellations are not possible.


4.       In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice with us within 24 hours of receiving the product.


5.       If there are complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

 

Return Policy

 

What is ATGT return policy?

Customers can return any product at the time of delivery if they are not satisfied with the quality or freshness of the product. We will take the returned product back and you can pay for only the one’s you buy.

How do I cancel an order?

You can cancel your order online before the product has been shipped. In case your product has been shipped but has not yet been delivered, to cancel Contact Us. Unfortunately, an order cannot be cancelled in case a delivery has already been made.

 

Shipping Policy

 

At atgtdeals.com we are committed to delivering your order accurately, in good condition, and always on time promised by our customer care executive or on website or mobile.

Below are some more shipping related points:

Each order would be shipped only to a single destination address specified at the time of payment for that order.

You believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and immediately call us. 

We make our best efforts to ensure that each item in your order is shipped out on the same day of the order date. In case product is not available we will return the amount for the returned items.


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